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FREQUENTLY ASKED QUESTIONS
Yes, absolutely! At Ahmed Collection, we ensure that you receive exactly what you see in the picture. All our product images are original and captured with high-quality lighting to reflect the real design, color, and details. What you see is what you get — no surprises!
You can view your sales receipt in multiple ways:
Email Confirmation: After placing your order, a detailed receipt is automatically sent to your registered email.
My Account > Orders: If you created an account on our website, go to the “My Account” section, then click on “Orders” to view or download your sales receipt anytime.
Need Help? You can also contact our support team, and we’ll resend your receipt instantly.
Returning an item at Ahmed Collection is simple and hassle-free.
Here’s how you can do it:
Check Eligibility: Make sure the item is unused, in original packaging, and within our return window (usually 7 days).
Contact Us: Reach out via WhatsApp or our contact page with your order number and reason for return.
Return Process: Our team will guide you with the return address and pickup instructions (if applicable).
Refund/Exchange: Once we receive and inspect the item, we’ll process your refund or exchange as requested.
Yes, we do restock popular items that are marked as “out of stock.”
At Ahmed Collection, we aim to keep our best-selling artificial jewellery and original watches available for our customers. If a specific item is out of stock:
You can click "Notify Me" (if available) to get an alert when it’s back.
Or contact our support via WhatsApp to check restock status or reserve it in advance.
At Ahmed Collection, we offer nationwide shipping across Pakistan.
You can ship your order to:
Any city or town within Pakistan
Home, office, or any valid delivery address of your choice
During checkout, simply enter your desired shipping address, and we’ll deliver your artificial jewellery or original watches right to your doorstep — safely and on time.